Frequently Asked Questions
Whatever level of service you desire, we’re here to support your second home lifestyle.
How did Second Home get started?
Second Home was established in 2022 in response to the upstate’s growing need for household management.
OWNING A SECOND HOME SHOULD BE SIMPLE
But instead…
Contractors disappoint
Problems go unnoticed
You manage when you’re meant to enjoy
This is where we come in.
We relieve the burden of coordination—
so your second home remains an escape.
What is Household Management?
Household management is a relationship with a home care professional whose constant attention ensures that your home is always ready to enjoy.
What services do you provide?
We offer comprehensive home management in three levels: Protected, Prepared, and Pristine. Regardless of which service level you choose, our goal is to remove friction from your second home so you can experience the life you imagined when you chose this home.
Our services include regular inspections, preventive maintenance, emergency repairs, landscaping oversight, renovations, project management, and detailed reporting. We handle everything from changing air filters to coordinating major repairs, ensuring your home delivers ease and joy rather than stress and disappointment.
How often do you conduct property inspections?
Visit frequency depends on your specific plan and seasonal needs. Our Protected service covers bi-weekly inspections, but we can also work on a custom care plan with a level of service that suits you.
What areas do you serve?
We serve The Carolinas.
How is pricing structured?
Can I customize my service plan?
Absolutely. While we offer standard service levels, we understand every second home and owner has unique needs. We can work with you to create a customized plan that addresses your specific requirements.
How do I get started?
Schedule a 15-minute discovery call. From there, we’ll arrange a Second Home Discovery Meeting so we can get to know you and your property, and create a personalized care plan.